• More than a month after the tornadoes, their neighbors are still dealing with claims for property damage.
• Neighbors who are faced with an unfair settlement amount from their insurance company should consider consulting an attorney.
• Watch the video to hear from neighbors and experts about the process and how to prepare for the next disaster.

TRANSCRIPT OF THE MISSION:

Glen Campbell, neighbor – “I knew I had insurance, but I wasn’t sure what the coverage was. What would it cover?”

I'm Kenya Cardonne, your local reporter for southeast Tallahassee.

I speak to neighbors who now have to deal with filing claims with their building insurance, and I also look into how neighbors can prepare for the next time.

Campbell – “The first day of the event, we came out and we were all like zombies. The second day, we thought: what do we do now?”

Indianhead neighbor Glen Campbell is just one of many in the Southeast facing home insurance claims after tornadoes left his home with debris and damage.

Campbell – “I knew I had insurance, I just wasn’t sure how much coverage it would have. What would that cover? Then when you go out, you just think, ‘What do we do now?’”

He says it's been a stressful month as he tries to understand insurance terminology, his expenses pile up and he hires a claims adjuster to fight what he believes is an unfair settlement with his insurance company.

Khalil Farah, attorney at Farah & Farah – “The greatest stress in property damage claims usually comes when the insurance company tries to claim that something was caused by something other than the storm.”

The experts at Farah & Farah Law Firm tell me that you should consider hiring an attorney who can fight for your insurance coverage with the assistance of claims experts.

Since we are in hurricane season, he says it is time to prepare for possible major damage by reviewing your insurance policies.

Farah – “Check your deductible, check what is excluded and make sure you are covered for the risks you actually face.”

…And document the condition of your home before the next storm hits.

Farah – “You know, if you can, maybe go into the crawl space and take pictures of the roof showing that all the shingles are there and there are no leaks.”

At a time when many neighbors are feeling vulnerable and overwhelmed by the aftermath of the tornado, it is important to remember that there are scammers out there trying to take advantage.

If you suspect fraud is occurring in your community, you can contact the Florida Insurance Fraud Hotline at 1-800-378-0445.

Southeast of Tallahassee, Kenya, Cardonne, ABC 27.